Discover the most captivating insights on Three key levers to reinvent insurance customer relationships | Insurance Blog! In today’s competitive landscape, the lines between product and price offerings among Asian insurers are blurring, compelling companies to find innovative ways to capture customer attention and secure their business. As a result, customer engagement and experience have … Read more
Unlock the most captivating insights on Insurance News: 2024 in review | Insurance Blog! As 2024 draws to a close, we are delighted to gather for the Insurance News Analysis year-end edition. 2024 set yet another heat record. And we are looking at a fifth consecutive year of more than $100 billion of insured losses … Read more
Discover the latest insights on 5 reflections on the insurance industry in 2024 | Insurance Blog! As 2024 draws to a close, it’s a good time to reflect on what the insurance industry achieved, what surprised us and how longer-term trends progressed. From an industry results perspective, 2024 was a strong year. Buoyed by rate … Read more
Discover the most captivating insights on The guide to generative AI for insurance | Insurance Blog! Insurers that focused on modernizing technology and improving their data, analytics and artificial intelligence (AI) capabilities are now able to incorporate generative AI (gen AI) as a natural next step on their reinvention journey. Gen AI is changing everything. … Read more
Unlock the latest insights on Embedded insurance: a brief overview | Insurance Blog! Embedded insurance is currently a red-hot topic in the industry. It has permeated many of our recent conversations as clients evaluate how embedded currently impacts—or could impact—their distribution plans. The sense of urgency is compounded by disruptor companies like Tesla throwing their hat, in … Read more
Dive into the must-read insights on Resilience inspires optimism in the insurance industry | Insurance Blog! Despite continuing market volatility and uncertainty, we are fundamentally optimistic about the future of the insurance industry, which has demonstrated resilience through the pandemic and in the face of inflation, losses, and reserve capital requirement headwinds. As COVID-19 became … Read more
Unlock the most captivating insights on How sustainability and workforce transformation inspire innovation | Insurance Blog! The recent 2022 Qorus-Accenture Innovation in Insurance Awards are a powerful, practical illustration of the trends shaping the insurance industry. Sustainability and workforce transformation are becoming central to insurers for retaining relevance in a changing market. Insurers need to … Read more
Discover the must-read insights on Insurance News: Cloud connectivity in an evolving risk landscape | Insurance Blog! With all the connectivity that cloud enables, and complex dynamics at play in determining who has the responsibility to process and protect PII, insurers need to work with their ecosystem partners to protect the data of their customers … Read more
Unlock the must-read insights on Reaching new insurance customers with insurtech innovation | Insurance Blog! Over the past few years, the Insurtech sector has established itself as a vital catalyst for innovation in the insurance industry. Insurtech is a term that comprises a new group of technology-based start-ups that are disrupting the insurance industry. Agile, … Read more
Dive into the must-read insights on How customer experience drives growth for life insurers | Insurance Blog! Customer experience can be a competitive differentiator for life insurers, and many of them are making strategic investments in customer experience across the enterprise to bolster business growth. These investments in people and technology are providing the 360-degree … Read more